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FOUNDED IN 2009 WITH A PIONEERING VISION

About QualitySolicitors

Our Experienced Team
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Years of Industry Experience
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HOW WE CAN HELP YOUR LAW FIRM

Reduce monthly marketing and business spend

Increase inbound calls and qualified leads

Increase return on investment

Increase client/enquiry conversions

Our Journey

QualitySolicitors was founded in 2009 with a pioneering vision: to unite local law firms under a nationally recognised brand, safeguarding them against the threat of large retailers entering the legal sector. This vision led to a wave of rebranding within the network, as firms embraced the QualitySolicitors name and ethos.

However, the anticipated challenge from large retailers never materialised. This unexpected turn of events prompted a shift in QualitySolicitors’ focus. In 2016, the company underwent a significant internal transformation, pivoting towards providing leads and marketing services to its network of firms. Some firms within the network chose to rebrand, shedding the QualitySolicitors name, but remaining part of the network to benefit from its offerings.

In the intervening period QualitySolicitors continued to evolve, responding to the changing needs of its member firms. In late 2022, a management buyout marked a new chapter in the company’s history. This buyout brought about another opportunity to affect some of the most substantial changes to QualitySolicitors in recent years driven solely by the needs of its members.

With a network of over 40 firms, the new management team listened attentively to feedback from its members. They introduced a range of services that have proven invaluable to the network, including recruitment, business development, employer branding, and conveyancing panel services.

QualitySolicitors is more than just a provider of leads and marketing services. While these services remain a core part of the company’s focus the depth and breadth of its service offering has expanded. By being part of the network, firms gain access to preferential rates and services from industry suppliers, which would be difficult to obtain individually. They also benefit from industry-leading training, networking opportunities, and the wealth of knowledge and resources that QualitySolicitors offers to support their growth.

QualitySolicitors’ journey from its inception in 2009 to its current iteration in 2024 is a testament to its adaptability and commitment to empowering local law firms. As it continues to evolve, it remains dedicated to supporting its network of firms in achieving their goals and thriving in an ever-changing legal landscape.

Richard Skelley

CEO

Richard Skelley, a seasoned executive with banking and professional service expertise from NatWest, Royal Bank of Scotland, and Santander, joined us as CEO, bringing invaluable experience in law firm growth.

Victoria Browning

COO

Victoria Browning, overseeing QS services for our Member Firm Network, fosters innovation and supports a forward-thinking approach to keep QS and our Network at the forefront of modern legal services.

Our Core Values

Our values of Quality, Integrity, Forward-Thinking, and Collaboration are at the core of everything we do at QualitySolicitors. These values are essential because they ensure that we consistently deliver exceptional service, maintain the highest ethical standards, innovate to meet evolving legal needs, and work closely with our clients and partners to achieve the best outcomes.

Quality

Providing exceptional customer care to both members and clients is a fundamental aspect of our commitment to maintaining the highest standards of quality.

Integrity

Being true to our word and doing what’s right, no matter what, builds trust and shows our commitment to integrity.

Forward-Thinking

Constantly looking ahead, anticipating change and embracing innovation, is at the heart of our forward-thinking approach and drive for success.

Collaborative

Constantly looking ahead, anticipating change and embracing innovation, is at the heart of our forward-thinking approach and drive for success.

Frequently Asked Questions

No, you do not need to rebrand your law firm if you join QualitySolicitors. We understand that each law firm has its own unique brand and identity, and we would never ask you to change that. However, if you would like to use the QualitySolicitors brand, we would be happy to discuss that with you.

No, we have no financial ties with firms and no say in how your firm is run.

Absolutely not. Whatever happens to your website is your decision. However, to aid the generation of new clients, we can have a few pages on our main site.

No, you retain complete control over how your firm is run.

No, QS does not take any share of your profits.

Yes, we offer comprehensive compliance support to our member firms thanks to our partnership with TEAL.

Yes, QS membership includes presence on our website, which generates 800 qualified enquiries per month.

The application process typically takes about 4-6 weeks.

The Philosophy for Our Members
THE QS WAY

Transform your high street law firm and propel sustainable growth, streamline operations, cultivate collaboration, and fortify your brand’s reputation. Immerse yourself in the game-changing philosophy of “The QS Way” and unleash the true capabilities of your firm.

At the heart of “The QS Way” lies not just a suite of services, but a philosophy grounded in four pivotal components: People, Process & Procedures, Power of Many, and Profile. These components serve as the bedrock upon which we empower law firms to thrive and flourish in today’s fiercely competitive arena.

People

The people within your business play a crucial role in the success of your law firm. By acknowledging their value and contributions you will greatly elevate their performance and create a culture that puts the client at the centre of everything they do enhancing their loyalty as well as the loyalty of your employees.​

  • Employee Engagement: Foster a motivated and committed workforce through meaningful interactions and involvement.
  • Employer Branding: Cultivate a positive reputation and attract talent by showcasing your company’s values and culture.
  • People Management & Development: Optimise organisational performance by effectively leading, nurturing, and advancing your team.
  • Recruitment: Strategically acquire skilled professionals who align with your firm’s vision and goals.
  • Training: Empower your workforce with continuous learning opportunities to enhance their skills and capabilities.
  • HR support & Employee Benefits: Provide comprehensive support and attractive benefits to ensure employee satisfaction and retention.

Process & Procedures

At the heart of “The QS Way” is a commitment to meticulously crafted processes and procedures. These are the bedrock upon which we build a sustainable and successful high street law firm. Each aspect of your firm’s operations is carefully considered and structured to ensure efficiency, consistency, and compliance.

  • Best Practice Due Diligence: Implement rigorous standards to ensure thorough examination and assessment, minimising risks and maximising opportunities.
  • Enquiry Handling: Streamline and optimise the process of managing enquiries, ensuring prompt and professional responses to client queries.
  • Sales & Business Development: Strategies and execute initiatives to drive growth, expand client base, and enhance revenue streams.
  • Life Time Client: Cultivate long-term relationships by delivering exceptional service and value, fostering client loyalty and retention.
  • Communication: Establish clear channels of communication internally and externally, facilitating seamless information flow and understanding.
  • Risk Management: Proactively identify, assess, and mitigate potential risks to safeguard the firm’s reputation, assets, and interests.

Power of many

Leverage the Power of Many for streamlined collaboration and enhanced results, securing cost savings with suppliers, and tapping into diverse thought leadership within the QS network. Utilise various sources for information sharing and research, staying ahead of industry trends. Engage with the dynamic QS community through conferences and events. Together, we achieve more.

  • Cost Savings: Secure economic benefits through strategic partnerships and negotiations, optimising expenditure without compromising quality.
  • Thought Leadership: Tap into a pool of varied perspectives and expertise within the QS network, fostering innovation and informed decision-making.
  • Utilise research: Leverage extensive resources and data for informed decision-making and staying abreast of emerging trends and best practices.
  • Network: Cultivate meaningful connections and collaborations within the QS Network, facilitating knowledge exchange, support, and growth opportunities.

Profile

Elevate your law firm’s profile with strategic growth initiatives that resonate with potential clients and unlock new opportunities within the legal sector. Leverage thought leadership at the forefront, positioning your firm as an industry authority through collaboration with the QSHO marketing team. Cultivate a strong employer brand to attract top talent and enhance your firm’s reputation both internally and externally enabling you to get a competitive advantage in the war for talent. Seamlessly manage reviews to uphold a positive online presence, fostering trust and credibility.

  • B2B: Enhance your firm’s industry presence with strategic support from the QS marketing team, fostering growth and visibility within the legal sector.
  • B2C: Reach a broader client base by leveraging the specialised expertise of the QS marketing team, driving engagement and expansion opportunities.
  • Employer Branding: Cultivate a compelling employer brand to attract and retain top talent, positioning your firm as an employer of choice.
  • Thought Leadership: Embrace thought leadership in the legal sector by actively engaging in webinars, conferences, and learning from industry experts.
  • Review Management: Effectively monitor and respond to client feedback, nurturing positive online reviews to build trust and enhance your firm’s reputation.

Our Clients Love Working With Us

Unlike most agencies that provide marketing for law firms, we are different. We provide qualified enquiries, we enhance your online presence, we help you develop your firm, and we reduce your monthly spend.

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We have seen immediate results from Quality Solicitors Past clients Conveyancing Leads Service. This timely alert service allows us to re-engage before our competitors, giving us a real advantage. We already know the details of the property they are selling, so can tailor our marketing offer to suit and, if instructed for sale, we're often instructed for the purchase too. Conveyancing is a core part of our business, so this service is crucial in helping us refine our new business efforts to target the right clients at exactly the right time.
Helen Bartlam, Director
Helen Bartlam, Director Davisons Law
The support which we have received from Quality Solicitors has also been extremely helpful. We receive a professional, friendly and helpful service from QS team, which has enabled us to continue to provide a high level of services to our clients
Roger Waters
Roger WatersHarris Waters
Since joining QS in February 2012, we have benefitted hugely from their dedicated marketing support and cost-saving initiatives. Their marketing expertise and support have helped us continually prepare and deliver high quality marketing campaigns that get us results. We worked with QS Head Office across all mediums, from website optimisation and social media to local brand building through targeted press releases and advertisements.
Cyril Arridge, Managing Partner
Cyril Arridge, Managing PartnerParkinson Wright
Quality Solicitors provide administration support through their First Contact Team, who help to bring in new business. Their marketing experts assist with our strategic plans. They are always ready to help with advertising campaigns and website updates.
Greg Hall
Greg HallBarwells Solicitors
As part of the QualitySolicitors membership, the Head Office call centre has taken on our new enquiries and completed our conveyancing quoting, effectively being our first point of contact with potential clients. This has allowed us to concentrate on the legal side of our business and providing the best service to those who head Office have converted from a lead to a valuable client to us.
Harvey Pabla
Harvey PablaYates & Co
It's just another example of QS delivering us value. Providing access to training and software that enables us to have complete visibility of our whole practice's training completion, it makes a necessary and big task manageable and straight-forward.
Frank Lissimore, Managing partner
Frank Lissimore, Managing partnerAmphlett Lissimore

Are You Ready to Start Growing Your Firm?

Schedule a Call

A deep dive into understanding your firm and your needs, looking at past efforts to grow and your goals moving forward.

Receive a Growth Roadmap

A roadmap showing you everything you need to do to start growing your firm, including investment amount and timeline to results.

Start Growing Your Firm

If you accept our roadmap, we'll start building your campaigns and introducing your to our network of suppliers.

Work With Us

Monthly Membership Starting At
£ 2,000 Monthly
  • Qualified enquiries
  • Full marketing support
  • Join a network of more than 40 firms
  • Access to negotiated supplier rates
  • ROI tracking and reporting
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Not Ready for a Full Membership?

While our four key elements have a proven track record of aiding law firms in growth and reducing overheads, we understand that a full membership entails commitment. That’s why we’ve introduced QS Aspire, where you can leverage the Power of Many for a low monthly payment.

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Quality Solicitors Organisation Ltd. Registered address: Belmont House, Shrewsbury Business Park, Shrewsbury SY2 6LG Company No. 06616950, registered in England and Wales. We are a marketing consortium which receives payments from our network of solicitors for member benefits and marketing which generates enquiries and referrals to the network of solicitors firms.